Under certain conditions, your membership of a medical aid may be suspended. In the event that this occurs, you should contact your medical aid immediately and find out why they have suspended your membership If they have a valid reason then you should follow their instructions to get your membership reinstated. If your membership was suspended unfairly, then you can contact the Council of Medical Schemes and lodge a complaint against the medical aid company.
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Once you reach the age of 18 years, you may not be eligible to remain on your parent’s or guardian’s medical aid at the same dependent rate for children. Most medical aids in South Africa may want to increase the rate at age 18 while others will do so at the age of 21 years. If your parent’s employer is subsidising the medical aid rates then your continued membership after a certain age may also be a problem.
A medical aid is a form of health insurance where the scheme covers the costs of your medical needs. Should you require medical attention, you can visit a doctor or a hospital and your medical aid will pay for most, if not all of your medical expenses. In South Africa, your medical aid will often pay your doctor or the hospital directly for your medical expenses provided that your practitioner is contracted into medical aids.
